Privacy policy

Contact Information

Hendrivet BVBA
Rootstraat 21/A
3080 Tervuren

info@hendrivet.be
VAT BE0862.150.351

Personal Data We Process

Hendrivet processes your personal data because you use our services and/or because you have provided this data to us yourself. Below is an overview of the personal data we process:

• First and last name

• Address details

• Company name

• Phone number

• Email address

• IP address

• Internet browser and device type

By providing their data, users give Hendrivet permission to use this data to respond to inquiries for information, price requests, or other types of questions.

Special and/or Sensitive Personal Data We Process

Our website does not intend to collect data from visitors under the age of 16 unless they have consent from a parent or guardian. If you believe we have collected personal data about a minor without consent, please contact us at info@hendrivet.be, and we will remove this information.

Purpose and Legal Basis for Processing Personal Data

Hendrivet processes your personal data for the following purposes:

• To process your payment

• To contact you by phone or email if necessary to provide our services

• To inform you about changes to our services and products

• To deliver goods and services to you

• To analyze your behavior on the website to improve the website and tailor our products and services to your preferences

Automated Decision-Making

Hendrivet does not make decisions based solely on automated processing that could have significant consequences for individuals.

Retention Period

Hendrivet does not store your personal data for longer than necessary to achieve the purposes for which your data is collected. We have the following retention periods: Personal data > 7 years > To correctly offer our services.

Sharing Personal Data with Third Parties

Hendrivet only shares your personal data with third parties when necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or Similar Techniques We Use

Hendrivet uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in your browser on your computer, tablet, or smartphone when you first visit this website. Hendrivet uses cookies with purely technical functionality. These ensure that the website functions properly and that your preferences are remembered. These cookies are also used to make the website work well and to optimize it. Additionally, we use cookies that track your browsing behavior so that we can offer personalized content and advertisements.

You can opt-out of cookies by setting your internet browser to stop storing cookies. You can also delete all information that was previously stored through your browser’s settings.

Viewing, Adjusting, or Deleting Data

You have the right to access, correct, or delete your personal data. You also have the right to withdraw any consent you have given for the processing of your personal data or to object to the processing of your data by Hendrivet, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization you specify.

You can send a request to access, correct, delete, or transfer your personal data, or to withdraw your consent or object to the processing of your data to info@hendrivet.be.

To ensure that the access request is made by you, we ask that you include a copy of your identity card with your request. In this copy, please black out your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and BSN (personal identification number). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

How We Secure Personal Data

Hendrivet takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you believe your data is not secure or suspect misuse, please contact us at info@hendrivet.be. Hendrivet has taken the following measures to secure your personal data:

• Security updates for software & servers

• Security software such as antivirus and firewalls

• TLS (formerly SSL) We send your data via a secure internet connection. You can see this in the address bar ‘https’ and the padlock icon in the address bar.

• DKIM, SPF, and DMARC are three internet standards we use to prevent you from receiving emails from us containing viruses, spam, or attempting to obtain personal (login) data.

Within the EU

We do not provide personal data to parties located outside the EU.

Questions

If you have any questions or comments regarding our Privacy Policy, please contact us!